Virtual Spaces

Virtual Spaces Language School - Learn where you like. Learn when you want.

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FAQ

How do I know if my level is good enough for online

lessons?

If you can understand most of the information on this website, then your English is good enough for online lessons. In case you are not sure please contact us, so that we can check your level in a free 20-minute trial lesson.

What languages do you offer?

At the moment, English for all levels and conversation courses in German. We are also thinking of expanding to other languages in the near future.

Why should I pay more for a native English teacher?

Native speakers are in high demand with companies and professionals, because they offer a natural pronounciation, word order, and typical expressions. Of course, there are many other Skype teaching sites on the web which charge less, but you should always compare the level of experience of the teacher. Feel free to browse the ‚Recommendations‘ page, to see what past and present students and employers have written about my lessons, my personality, and the quality of my courses.

How can I pay for lessons?

After your free trial lesson, you can buy as many minutes of teaching as you wish. We are flexible, and you can take lessons as often as you want. After payment, the balance remains valid for 6 months. All prices are in Euros, and you can pay via bank transfer or Paypal.

How do we make contact?

We offer a variety of methods on the „Contact“ page. We suggest writing an email to make the first contact. When making a phone call, please check your time zone. We are based in Europe, and the time zone is CET (Central European Time). If we‘re teaching or sleeping, please leave a message.

Can I use public places with free internet?

I always suggest learning in a homely, quiet place. Public libraries often have restrictions on talking, and cafés can be loud.

How will I know if I like the idea?

For finding out if you like the idea of learning a language online, we offer a free trial lesson. The first lesson is anonymous, and we don‘t ask for any of your details. If you like it, you can make a payment for one or two lessons first, and then pay in advance if you need more classes.

Do you offer refunds?

We always advise pupils to pay only for those lessons which are needed. Refunds can only be made under certain conditions, and to the same account as the transfer originally came from.

What if there are technical problems?

In the unlikely chance of technical problems, we arrange for a new lesson, and only deduct the minutes during which we had a good connection.

Why learn a language? Click on the photos to find out…

What happens if I don‘t show up for a lesson?

If you call at least 24 hours before an appointment, we can arrange a new time. If there is no answer on the day of the appointment, the teacher will call at least three times for thirty minutes (Skype protocol). After that the lesson becomes invalid.

Do I have to sign a contract?

We like to keep things simple, so there is no contract. I will send you a list with the conditions though, and when you have paid the first lesson, it means that you also accept the conditions.

Do we have to use Skype as a medium?

There are many free alternatives to using Skype. Please let me know if you would like to try another service.

Why should I pay for lessons, if there are free sites?

There are many sites on the web, advertizing ‚free English lessons‘. Some of these could be a good suplement to regular lessons. Note that many of these ‚free‘ sites, make you pay in some other way, for example by advertizing and popup windows which appear regularly, distracting you from your work.

❝Learning is a treasure that will follow its owner everywhere.❞ ‒ Chinese Proverb

❝To have another language is to possess a second soul.❞ ‒ Charlemagne